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| Nikon | Nikon is dedicated to quality, performance and total customer satisfaction. Please check our comprehensive Nikon Support Site to browse by product or search the interactive Knowledge Database to find answers to many of your questions. Phone: In Nikon's continued efforts to supply quality service and support to our dealers and consumers, we are moving our Western Regional Service Facility to a new state-of-the-art location just minutes from the Los Angeles Airport in the heart of the city. Effective July 20, 2005, our new address will be: |
Bushnell |
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| Vortex |
Vortex
Optics – Standing by Your Investments No warranty
card to fill out. No time limit on our promise. No restrictions
on coverage ... even if you transfer ownership of the product. The Audubon
Binoculars Warranty.
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Leupold |
The Leupold Full Lifetime Guarantee If any Leupold Golden Ring Product is found to have defects in materials or workmanship, we will, at our option, repair or replace it. FREE. Even if you are not the original owner. No warranty card is required. No time limit applies. Wind River Limited Lifetime Warranty Wind River products are warranted for as long as you own them. We warrant them to be free of defects in materials and workmanship, under normal use conditions. If at any time a Wind River product is found to have a defect in materials or workmanship, Leupold will, at our discretion, repair or replace it free of charge, when requested by the original owner. The warranty is void if damage results from unauthorized repair, alteration, or misuse. It is given solely to the original owner and is not transferable. To activate the warranty, enclose the completed warranty card with the product you wish to have serviced. This is considered a Limited Lifetime Warranty, and should not be confused with the Leupold Full Lifetime Guarantee, which covers Golden Ring products. |
| Steiner |
We would
enjoy hearing from you, as well as receiving your comments.
Pioneer
Research All Nighthunters are built for several lifetimes of rugged use, constructed to U.S. mil spec standards for shock, fog, and waterproof performance, and include a 30-year warranty. Military Marine Series all feature a 10-year limited warranty; rainproof construction, and Steiner’s 20-yards-to-infinity Sports Auto-Focus system. Steiner Contact Information for Service |
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Night
Owl |
Every Night Owl device comes with a one-year limited warranty on parts and labor. This warranty does not cover exposure of the device to excessive light, which is discussed in more detail in your owner's manual. If you are experiencing a problem with your night vision device, contact the Night Owl Optics Customer Service Department. www.nightowloptics.com Or, you may contact us by phone at 800-444-5994 M-F 8am-5pm MST. |
| ATN Night Vision |
Please refer to the manufacturers website for the various Warranty Information TOLL
FREE 800-910-2862 |
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Binoculars For further information, please refer to the warranty enclosed with products or call the Warranty department @ 1-631-963-5000. Warranty Procedure Call or write for authorization. Before returning any product for a warranty claim a Return Authorization (RA) number must be obtained. No merchandise will be accepted without an RA and failure to obtain an RA will prevent or delay processing of the warranty claim. To receive an RA call 631-963-5000, or write to Carson Warranty Service, 35 Gilpin Ave, Hauppauge, NY 11788 with a description of the problem. Include your name, address and telephone number. Provide proof of purchase. A receipt or other dated proof of purchase must be included with merchandise being returned for a warranty claim to be processed. Please send a check or money order for $12.00 to cover shipping and handling. Package the return carefully. Shipments will not be reimbursed for damages due to insufficient packaging, even if the merchandise is insured. Print the RA number prominently on the top of the package. Prepay Shipping. Insure the package. Send to: Carson Warranty Service, 35 Gilpin Ave, Hauppauge, NY 11788. Merchandise must be sent prepaid. Carson will not accept merchandise C.O.D.
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Burris |
All
rifle and handgun scopes, Signature Binoculars and Spotting
scopes, Fullfield Binoculars, and all rings and bases carry
the Burris-exclusive Forever Warranty. If any of these products
is ever found to have defects in materials or workmanship, Burris
will, at our option, repair or replace it at no charge, even
if you are not the original owner. All other products are warranted
for 1 year. All Burris products to be repaired under warranty
must be returned to Burris, 331 East 8th Street, Greeley, Colorado,
80631.
Shipping charges to Burris should be prepaid by the owner. Insure the shipment. Burris can't be responsible for your product until we receive it. There are no other warranties, either expressed or implied, contained herein except for such that may arise under certain state laws. In that event, said implied warranties are limited in scope and duration to the terms of this warranty. Burris is not liable for incidental or consequential damages including but not limited to lost profits or other economic or commercial losses. This warranty gives the owner certain legal rights, and possibly other rights which may vary from state to state. Please visit Burris for their complete coverage information |
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Zeiss |
All
Zeiss binoculars (EXCLUDING THE SPECIALTY PRODUCTS LISTED BELOW)
come with a Limited Lifetime Transferable Warranty:
We warrant this binocular to be free from defects in material and workmanship. In the event of a malfunction or defect, we will cover the cost of labor and materials for repair. This binocular is tested in accordance with German DIN 58 390 80 and ISO 9022 and is guaranteed not to fog or leak. Zeiss will repair this product, should it fog or leak, at no cost to the consumer, as long as this product shows no sign of abuse. We reserve the right the repair or replace the defective product subject to the following terms: (1) Warranty coverage begins when the customer, promptly after purchase, registers the warranty with Carl Zeiss Optical, Inc. (2) If, after a reasonable number of attempts, we are unable to repair the product, the customer is permitted to elect a refund or replacement of the product. (3) This warranty shall become void if the product is subject to misuse or abuse, or if any repairs are attempted by anyone other than Carl Zeiss Optical, Inc. (4) WEARING PARTS, SUCH AS CARRYING STRAPS, PROTECTIVE CAPS, RUBBER EYECUPS, RUBBER ARMORING, POUCHES AND CASES HAVE A 1 YEAR WARRANTY FROM DATE OF PURCHASE. (5) SPECIALTY
PRODUCTS: 20X60
Stabilized Binocular (6) This warranty is given exclusively by Carl Zeiss Optical, Inc., and not by the dealer from whom the binocular is purchased. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. The warranties contained herein are in lieu of and exclude all other warranties, express or implied, by operation of law or otherwise, including warranties of merchantability or fitness for particular use. CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE EXPRESSLY EXCLUDED FROM THE TERMS OF THIS WARRANTY. THE MAXIMUM LIMIT OF LIABILITY FOR LOSSES OR DAMAGE FROM ANY CAUSE, WHATSOEVER, SHALL BE THE PRICE PAID FOR THE BINOCULAR. Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above limitations or exclusions may not apply to you. |
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Pro Mariner |
All Pro Mariner binoculars carry a 1 year manufacturers warranty. For more information, contact: Dave McGinn
Bob Unger |